After You Order

Your gift moves through a thoughtful, guided process. There is no online DIY editor—our team prepares the design for you.

1. We Review Your Order and Photo

We check the order details and the uploaded photo. If the image may materially affect the result, we may contact you for a clearer replacement before design work continues.

2. We Create Your Design Preview

Your blanket design preview for the Personalized Throw Blanket is normally emailed within 24 hours of purchase.

3. You Have 12 Hours to Review It

During the 12-hour review window, you may:

• approve the blanket design preview;
• raise a specific concern for our team to review; or
• provide a clearer replacement photo before production begins.

A concern is different from a customer-directed revision. Floopilo does not offer unlimited revisions or customer control over layout, placement, scale, style, or a complete redesign.

If we do not receive a response within 12 hours after the preview email is sent, the blanket design preview is considered approved automatically and production may begin.

4. Production Begins

Production normally takes 3–5 business days after manual or automatic approval. Once production begins, further photo or design changes and cancellations may no longer be possible.

5. Your Order Ships Internationally

Standard shipping normally takes 5–10 business days after dispatch. Tracking is provided when available.

Delivery may take longer because of a delayed response, replacement photo, customs, carrier conditions, holidays, local restrictions, or other disruptions.

Available destinations and shipping options are shown at checkout.

If You Added Magic Touch

Magic Touch is normally a paid gift-experience upgrade. Promotional pricing or inclusion at no additional charge may apply when expressly shown at the time of purchase.

Your questionnaire answers guide the complete gift experience. Floopilo selects the curated gift and prepares the presentation using your answers, suitability, and available inventory.

The blanket design preview covers the blanket design only. The curated gift and gift presentation are not separately previewed. Magic Touch follows the same preview, approval, production, and standard-shipping stages as the blanket.

For photo guidance, see our Photo Guide. For order, refund, and shipping rules, see our Refund Policy and Shipping Policy.